About Norck and Frequently Asked Questions
Please find here more about Norck and questions we are frequently asked. If you still need help, please contact us using this form.
Norck is a manufacturing technology company located in Germany and the United States, specialized in on-demand sheet metal fabrication, precision CNC machining, and 3D printing, using advanced digital technologies. In addition to our capacity, we have created a digital manufacturing platform for our customers who can access the vast amount of capabilities and capacity of top performing manufacturers in Germany, Europe and the U.S though Norck.
Our top quality supplier base includes German, European and the U.S. manufacturers of sheet metal fabrication, CNC machining, 3D printing, injection molding, and composite materials.
Norck's primary mission to secure the supply chain of our customers by making sure our customers has access to products and services they need all the time and every time at reasonable prices, without fluctuations in pricing and delivery times, with the product and service quality that are beyond their expectations.
To achieve this mission, we develop technology, and work tirelessly as a team of mechanical engineers, sales engineers, supply chain engineers, product designers, software engineers, artificial intelligence engineers. This also requires improving processes for design for manufacturability, partnering with only the best manufacturers to broaden our access to high quality manufacturing capacity, and lastly but most importantly understand our customers’ need in greatest detail possible.
Norck, a leading manufacturing company driven by technology, high quality data and artificial intelligence, focuses on manufacturing excellent quality of sheet metal parts, custom parts and components, a wide range of 3D printed parts and moldings. It is a single source for a wide of range of companies around the world for their need of sheet metal fabrication, CNC machining, 3D printing, and molding.
Besides its own production capacity, Norck’s ability access to a huge amount of manufacturing capacity of its top quality partners across Europe and the U.S allows it to provide its customers with low and high volume production, rapid prototyping and a wide range of manufacturing services from sheet metal fabrication to 3D printing.
Norck is a German company with its headquarters in Mannheim, Germany and with our global offices in California, U.S.A, and London, U.K.
Digital manufacturing is a concept and new business model in which a technologically advanced company who is extremely qualified in manufacturing undertakes the following duties for its customers:
1- develops digital tools and platforms to improve the manufacturability and procurement process.
2- with its highly qualified engineers, takes the hassle and difficulty of managing manufacturing outsourcing off the hands of its customers.
3- evaluates supplier quality and qualifications on an on-going basis to make sure there is no surprise.
4- and more importantly, ensures uniterrupted supply chain, always high quality and no unusual price fluctuations.
Design for manufacturability, known as DFM, ensures that the components you design can be manufactured with the existing technology, which is crucial for outsourcing.
Norck's top qualifying engineers will review your design with the help of our AI powered design-for-manufacturability software, and provide feedback if necessary.
Norck manufactures a wide range of products for a large selection of industries. Our main focus is on high quality metal parts from a variety of steels and other metals, precision wear resistant parts for the tough jobs, custom components made from materials such as carbide and titanium, sheet metal parts and assemblies, plastic parts with 3D printing and injection molding.
However, Norck's capabilities are not limited to these industries. If you are not in one of these industries and believe Norck's capabilities are right for you, please still request a quote from Norck.
Sheet metal fabrication is a process that uses sheet metal (aluminum, galvanized steel, etc.) to produce metal components that are used as a stand-alone part or as part of an assembly. The production process usually includes blanking/punching, cutting, laser/plasma/water jet cutting, bending, edge bending, forming, deep drawing and clamping.
CNC machining (Computer Numerical Controlled machining) designates a process that uses a computer to control the trajectory of the machining tool. It employs many machining techniques, such as milling, drilling, and cutting. Even 3D printing is a CNC machine.
The most common CNC machines can control the movement of the tool in 3 axes, hence the name 3-axis machining. In addition to controlling the tool, some CNC machines also control the workpiece by rotating it around its axis (4-Axis machine) or two axes (5-axis machine).
3D printing is an additive manufacturing process that uses several materials to produce parts and assemblies. It helps turn designs into scaled prototypes as close to the designed model. It is mainly used in the earliest stages of product development and can be used in conceptual models, functional prototypes, tooling, electronics, jewelry, and medical industries.
3D printing requires 3D CAD models to print a part or assembly. The 3D models can be made using parametric CAD software such as Solidworks and CATIA V5, or Subdivision modeling software such as 3DS and Blender.
Injection molding is a plastic molding process in which molten plastic is fed into a mold cavity under high pressure. Mold is made from hardened steel and contains the shape of the part to be molded. The Injection molding process is used for high and medium volume production due to the high cost of mold fabrication.
You can find out more about Norck's injection molding capabilities here.
Since Norck provides precision CNC machining, sheet metal fabrication, advanced 3D printing, and injection molding, its list of materials is vast, and most likely one of the largest.
The list includes titanium, carbide, various tool steels, stainless steels, carbon steels, aluminum, various plastics, elastomer, and liquid silicone.
For a full list, please refer to our materials page.
Getting a quote from Norck is quite simple. Just fill out our quote form and upload any drawings or documents you want us to take a look in order to quote your part(s).
You can get your quote here.
Our technology team at Norck believes that AI can either augment engineers or automate the process without human involvement.
We think Instant pricing for manufacturing industry has not yet matured enough to publish on digital platforms. The machine learning/deep learning models that run as an inference to provide instant quote fails from time to time, providing bad customer experience, and thus becoming counter-productive.
Asking for a price increase or changing the lead time after price and lead time generated by instant quoting system is approved by customer isn't what Norck is enthusiastic about. Our industry requires excellent precision from top to bottom.
With that said, Norck uses AI applications to augment its engineers with design for manufacturability and pricing. But the system only augments our employees and the final pricing and lead time is always calculated based on actual and real time parameters by our engineers.
Norck usually provides its quote/estimate from within a few hours to 24 hours with laser precision, and we think it is fully worthwhile for Norck and our customers.
If you don't have a drawing of the part you need quote for, our design services team can make a 3D/2D drawing of an individual part or an entire assembly. Based on this information, we can provide an actual quote for manufacturing your part(s).
To find out more about our design services, please click here.
A vast majority of Norck's manufacturing capabilities are located primarily in Germany, Europe and the United States.
At the time of a purchase order, we determine which of our own facility, or our partner's facility is the most suitable for the order based on technical requirements, capacity, proximity to the shipping destination, and other factors.
The decision is to where an order is manufactured is solely and carefully made by Norck.
Norck places a great importance, and emphasis on the selection of its suppliers.
We choose our suppliers based on their performance for quality, delivery, price, consistency, human resource, post sales support, and their location.
It is important that our suppliers are as close as possible to us in Germany, European Union, United Kingdom, and United States.
You can email your purchase order and documents to your sales engineer at Norck.
Norck has a wide range of payment terms for its customers. These terms are determined for each and every customer based on our customers' credibility, annual purchase amount, payment history and other factors.
You can pay with credit card and bank transfer (SEPA, Wire, ACH).
We don't accept bank check and cash payments.
Yes, Norck is the only company in the world that is licensed to manufacture BAUCOR® branded industrial blades, machine knives, cutting tools and punches. These are very special tools that require extreme precision and grinding.
Yes, our customers can place a blanket order with Norck. In fact, we encourage our customers to place blanket orders if they have an estimated annual need of their parts and assemblies.
Yes, our system has the ability to allow our customers to check out online securely and pay for their order with credit card.
Your sales engineer at Norck will send you a secure link to your email. Simply follow the instructions in that email for secure online check out.
Yes, we do have stocking options for our customer who places blanket order for their annual needs.
This ensures well planned and executed manufacturing on our end, and just on time delivery on our customers' side.
To get the inventory program designed specifically to your company's need, please contact us here.
Yes, Norck provides detailed quality control and inspection reports on all parts made, or parts selected with various statistical samplings. If you have a specific sampling requests and/or inspection report requirements and templates, please let us know at the time of placing your purchase order with Norck.
Working with Norck effectively reduces risks against supply chain shocks, unforeseen delays, price fluctuations, and quality issues. Besides its own capacity, Norck has premium access to hundreds of sheet metal fabrication, CNC machining, and 3D printing partners across Europe, and the U.S.
Norck runs a point-based supplier system where each of its hundreds suppliers' performance is assessed based on supplier's consistency for quality, price, delivery and customer service.
We inspect a vast majority of our suppliers on site and determine their fitness to our needs and requirements on an on-going basis.
Norck gives your company the ability to purchase any product within the range of our capabilities any time, any place and with the highest quality, and within quickest turnaround times.
Norck makes your company's procurement effectively more stable, reliably single-sourced yet battle-tested against supply chain risks such as delivery issues, quality problems, and price fluctuations.
Supply chain resilience is businesses' adaptive capability to mitigate and diminish any possible adverse effects of unexpected events and disruptions in supply chain through careful planning, preparations, and management.
Norck's ability to access to hundreds of certified top quality suppliers in CNC machining, sheet metal fabrication, 3D printing, and injection molding provides high capability to lessen or completely diminish the adverse effects of any supply chain distruptions for companies around the world.
Norck can become the backbone of your supply chain resilience.
Yes, we sign non-disclosure agreements with our customers if requested. However, as per the nature of Norck's business model, we share with our suppliers all drawings, technical and other data and documents of our customers. Any agreement we fill out and sign shouldn't limit Norck's ability to share such documents with its suppliers.
On the other hand, we also sign non-disclosure agreements with all of our suppliers as a standard procedure. Our suppliers agree to keep all documents, data and drawings of our customers as if they were own secret documents.